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Accent Mirror – Frequently Asked Questions (FAQs)

1. What types of mirrors do you offer?

We offer a wide range of designer mirrors including LED mirrors, backlit mirrors, framed wall mirrors, vanity mirrors, and custom-size options to suit every interior style.

2. Do you provide custom sizes or designs?

Yes, we specialize in custom-sized and custom-designed mirrors. Simply contact our support team with your requirements, and we’ll assist you with available options, pricing, and timelines.

3. How long does it take to deliver the mirror?

Delivery Terms – Accent Mirror

We strive to ensure timely and safe delivery of all our mirror products. Please find our delivery timelines based on your order value and product category:

Orders Below ₹10,000

  • Dispatch Timeline: Within 7 to 10 working days

  • These are standard products and are usually ready for quick shipment.

Orders Above ₹10,000

  • Made-to-Order Products

  • Dispatch Timeline: Within 5 to 7 working days

  • Delivery Timeline: Additional 4 to 5 working days post dispatch

  • These products are crafted specifically for you and may require a bit more time for careful preparation.

Venetian Mirror Category

  • Dispatch Timeline: Within 12 to 15 working days

  • These are part of our premium collection, involving intricate craftsmanship and detailing, hence the longer processing time.

⚠️ Note: Delivery timelines may vary slightly depending on your pin code, courier service availability, and public holidays.

For any urgent requirements or delivery coordination, please feel free to contact our support team.

4. Do you offer installation services?

Currently, we do not provide installation. However, all our mirrors come with the required mounting brackets and instructions. We recommend using a local professional for secure installation.

5. What if my mirror arrives damaged?

We take utmost care in packaging, but in rare cases, damage may occur during transit. Please share unboxing videos or images within 24–48 hours of delivery for us to evaluate and assist with a resolution.

6. Can I return or exchange my mirror?

Returns are only accepted if the product is received damaged or defective, and reported within 48 hours. Custom and made-to-order mirrors are non-returnable and non-refundable.

7. What if I received a different size than ordered?

Please cross-check your order confirmation. If there’s a mismatch, contact our support team immediately with pictures and your order ID. We will resolve the issue on priority if it’s a dispatch error on our part.

8. Do you offer any warranty?

Yes, we provide a 2 -years functional warranty on LED components and sensors. Physical damage, moisture damage, or mishandling is not covered under warranty. Read more about our warranty terms : https://accentmirror.com/our-warranty/

9. How can I track my order?

Once your order is dispatched, you will receive a tracking link via email . You can track here with real time status

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Location

Address: 17, Good Luck Society Hingna Road Near Rai English School
440022, Nagpur, Maharashtra, India.

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Address: 

Floor No.: GROUND FLOOR
Building No./Flat No.: SHOP NO 1 plot no 4 Road/Street: HINGNA ROAD
Nearby Landmark: APNA PROVIGENCE Locality/Sub Locality: Bansi Nagar City/Town/Village: Nagpur
District: Nagpur

State: Maharashtra

PIN Code: 440016

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ABOUT US

Accent Mirror is a luxurious home decor store with unique and elegant designs in mirrors and glasses. We make the best designs which suit you for every occasion and season.

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