At Accent Mirror, we are committed to providing our customers with high-quality LED bathroom mirrors that blend innovative design with exceptional reliability. We understand the importance of peace of mind when purchasing for your home, which is why we offer a comprehensive 2-year warranty on all our products. This warranty reflects our confidence in the craftsmanship and quality of our LED mirrors and our ongoing commitment to your satisfaction.
Certifications:
Our factory has been awarded the Quality Management System Certification along with recognition as a high-tech enterprise. We adhere strictly to ISO standards throughout our production process, meticulously controlling every aspect to guarantee the exceptional quality of our products.
Warranty Coverage
Our 2-year warranty covers any manufacturing defects in your LED bathroom mirror, including both the accessories and the complete units. This warranty is valid from the date of delivered and ensures that your Accent Mirror product meets the high standards of quality and performance that you expect from us.
What is Covered:
Manufacturing defects in the material or workmanship of the mirror and its components.
Easy terminal connections that allow for straightforward part replacement, ensuring long-lasting functionality of your mirror.
Easy Part Replacement
In the event that a component of your LED mirror malfunctions due to a manufacturing defect, we offer an easy part replacement service. Our mirrors are designed with easy terminal connections, making it simple for you to replace any necessary parts. If a part needs to be replaced, simply contact our customer service team, and we will guide you through the process to ensure a swift and straightforward resolution.
Damage Upon Arrival
We take great care in packaging our mirrors to ensure they arrive in perfect condition. However, in the unlikely event that your mirror is damaged upon arrival, we are committed to providing a hassle-free resolution. Contact our customer service team immediately to report the issue. We will offer the option of a replacement or a full refund to ensure your complete satisfaction.
How to Make a Warranty Claim:
Contact Us: Reach out to our customer service team via email. Please provide your order number, contact information, and a detailed description of the issue.
Provide Proof: We may request photos or other documentation to better understand the nature of the defect or damage.
Resolution: Once your claim is verified, we will initiate the part replacement process or arrange for a return and replacement/refund as applicable.
Exclusions:
This warranty does not cover:
Damage resulting from misuse, abuse, or negligence.
Normal wear and tear or aging of the product.
Modifications or repairs not performed by LED Mirror World authorized service personnel.
Damage or defects caused by improper installation.
Your Satisfaction is Our Priority
At Accent Mirror, your satisfaction is at the core of everything we do. Our warranty policy is designed to give you confidence in your purchase and assurance in the lasting quality of our products. For any questions or concerns regarding our warranty policy or to initiate a warranty claim, please contact our customer service team. We’re here to ensure your Accent Mirror experience is nothing short of exceptional.
